https://www.cdc.gov/coronavirus/2019-ncov/vaccines/faq.htmlDuring
difficult times such as these, some of us might need additional
assistance. Below you will find links to services and
resources which you may find beneficial.
The State of California has partnered with AARP, the Alzheimer’s
Association, American Lung Association and others to establish a
hotline for seniors to get questions answered and help find
support service.
The seniors’ hotline number is (833) 544-2374.
Additionally, the 2-1-1 essential community
service hotline is also available to help connect people to
needed services.
Welcome to CV19 Checkup
CV19 CheckUp is free, confidential, and easy to use. It is
designed to help you be safer and healthier during the COVID-19
pandemic. Click
here to get started.
Vaccine Information
LACERS has assembled the latest information from our carriers and
public health entities. Click on the links below for more
information.
Click here to schedule
your appointment at myturn.ca.gov or contact your health care
provider.
Carrier Info
Anthem
Kaiser
SCAN
UHC
Public Health Info
County of Los Angeles
State of
California
Centers for
Disease Control
Health
and Human Services
Keeping LAwell COVID-19 FAQs for Active Employees
Click here
for up-to-date questions and answers regarding COVID-19
resources.
Resources for Seniors (65+) and Adults with Disabilities
With people, especially seniors, being ordered to stay at
home to avoid exposure to the corona virus, you or someone
you know may find it difficult to meet their daily needs,
such as preparing meals, picking up prescription medication,
and/or getting to medical appointments. The City of Los
Angeles, and other agencies across the country, have various
programs to assist you.
Within the City of Los Angeles
Cityride – Dial-A-Ride and Taxicab Program (Los
Angeles Department of Transportation) –
providing transportation to necessary medical appointments and to
pick up medication.
This service is only available to city of Los
Angeles residents and portions of the unincorporated
areas. For more information,
call 808-7422 from any area code, or visit
https://www.ladottransit.com/other/cityride/
Within the City and County of Los Angeles
Los Angeles Department of Aging -
providing service to Los Angeles residents and referrals to
programs outside of Los Angeles
-
Free Home-Delivered Meals during the declared emergency
(available within Los Angeles city and county)
– Although meals are provided at no cost, donations are
accepted to help sustain the program.
- Transportation
Services – through Proposition A, transportation is
provided for non-emergency rides to routine medical appointments,
such as dialysis treatments.
To learn more about these and other services, and determine
eligibility, call 213-482-7252 (Department of Aging will
refer callers to Los Angeles County, as
applicable)
Outside Los Angeles County, but
within California
Los Angeles Department of Aging -
to connect with your local area agency providing
senior programs and services, call (800) 510-2020.
Within the United States
Eldercare Locator - a public service of the
U.S. Administration on Aging that connects you to
local services for seniors. You can reach them at
1-800-677-1116.
Meals on Wheels – Daily Home Delivered
Meals
Kaiser Permanente Resources
Kaiser Permanente - External Website
Test by Doctor Referral, FAQs, Vaccine Updates
If you’re concerned that you or a loved one have symptoms of
COVID-19, start an e‑visit for
an online screening. Currently, in-person tests are only
available by doctor referral when medically necessary. For
more updates on testing, visit kp.org/coronavirus.
Getting Care
While some medical offices are temporarily closed or have limited
in-person services, you can still get the care you need through
in-person emergency care, e-visits, phone or video visits, and
more. Emergency departments remain open for those with
serious conditions who need immediate medical attention.
For primary care, specialty care, and mental health services,
start by connecting with your care team from the safety and
comfort of your home by visiting kp.org/getcare.
For updates on services in your area, see the latest information
on temporary
facility closures and consolidated services.
If you’re outside your home region and need care, call the Away
from Home Travel Line
at 951‑268‑3900 (TTY 711).
You’re covered for urgent and emergency care anywhere in the
world. To learn more about getting care while away from home,
visit kp.org/travel.
Coping with Loneliness and Taking Care of Others
Limiting contact with others is important right now, but it can
feel isolating — and loneliness can take a toll on both your
mental and physical health. Try
these tips to stay connected and positive.
It’s also important to consider how you can help a neighbor or
loved one who might be alone or feeling lonely just by staying in
contact with them.
Watch our video with tips on taking care of older adults during
COVID-19.
Mental Health and Wellness – Calm App
Calm is an app that uses meditation and mindfulness to help lower
stress, reduce anxiety, and improve sleep quality.
Mental Health and Wellness, Calm App Information
Important Resources for Kaiser Permanente Members
For more information, visit kp.org/coronavirus.
Para más información en español, haga clic
aquí.
Anthem Blue Cross Resources
Anthem COVID FAQ – Updated 12/22/20
COVID-19 Mental Health Resources Hub
Anthem’s affiliated health plans and Beacon Health Options have
joined with Psych Hub, mental
health advocates and other national health insurers to develop a
free digital resource site to help individuals and care providers
address behavioral health needs resulting from the COVID-19
pandemic.
This COVID-19 Mental Health Resource Hub provides a range of
resources designed to help people, their families and care
providers cope with pandemic-related stress brought on by social
isolation, job loss and other challenges.
The Resource Hub is a collaboration among several national
leaders in the mental health community. Anthem and Beacon will
share their COVID-19 related content with Psych Hub, and web
sites for Anthem’s affiliated health
plans and Beacon
will house educational videos produced by Psych Hub, as well as
behavioral health-focused resources authored by Anthem and Beacon
mental health experts.
Anthem Partners with Aunt Bertha
Anthem has partnered with a leading social care network
Aunt Bertha. This network connects members and
families to social services within their communities for free and
reduced –cost services.
We know many members may need help with looking for resources to
help with food, housing, job training, transportation and
more. This site makes it easier for our members to find the
important social services needed during this time.
These include COVID-19 specific assistance, such as food delivery
and help paying bills and much more. Anthem members can
access over 350,000 programs by clicking the Aunt Bertha link and
putting in their zip code.
Sydney Care Mobile App
The Sydney Care mobile app is a quick and easy way to get health
answers without leaving home. For more information, see the
pdf below.
Sydney Care
Additional Employee Assistance Program (EAP) Resources
To provide additional help for members who seek to address and
navigate mental and behavioral health issues, Anthem’s affiliated
health plans are providing no-cost access to EAP informational
resources for 90 days to those who do not already have access.
Anthem members can access anthemEAP.com
for helpful COVID-19 resources, as well as articles and tip
sheets on daily needs, child and eldercare resources and legal
and financial information.
Anthem EAP Resources - English
Anthem EAP Resources - Español
SCAN Resources
SCAN -
External Website
UnitedHealthcare Resources
UHC Coronavirus FAQ - April 26, 2020
Delta Dental Resources
Delta Dental - External Website
Department of Aging Programs
For Seniors residing in Los Angeles
CV19 Checkup Online
Tool
Caregiver
Resources
Transportation
Mental Health
Emergency Preparedness
Elder Abuse and Scams
Legal Assistance
Center for Disease Control and Prevention (CDC)
You can find valuable information about the
COVID-19 vaccine by clicking
here.
Video Resources
How and When to get Tested for COVID-19 – Jellyvision
Zoom
Tutorial for Seniors – YouTube
Groceries and Shopping Information
Many grocery stores and pharmacies are hosting Senior Shopping
Hours, which sometimes also includes immune compromised or
otherwise at risk individuals. Below you can find some
resources for information about where these special hours are
being provided.
Comprehensive List of Stores with Senior Shopping Hours
Services for Home Delivery of Groceries and other Necessities
L.A. County Critical Delivery Service for Seniors and Individuals
with Disabilities
Los Angeles County Department of Workforce Development,
Aging and Community Services (WDACS), with the support of the Los
Angeles County Board of Supervisors, announced a
free delivery program for older adults and individuals
with disabilities. This countywide program,
called Critical Delivery Service, will
deliver groceries, household items, and other vital necessities
to individuals who are unable to leave their homes due to the
COVID-19 pandemic.
Items may be delivered 24 hours a day, 7 days a week, at no cost
to the client. No application process is required; however, items
must be pre-paid and ready for pickup. Deliveries may be
scheduled by calling 1-888-863-7411 between 8:00 a.m.
and 5:00 p.m., Monday through Friday. Clients may utilize this
service up to four times or 40 miles per month, whichever comes
first.
Critical Delivery Services Fact Sheet
Employees Club California
The Employees Club is available to assist all Los Angeles City
retirees for essentials such toilet paper, nitrile gloves, a
variety of food supplies, and other essentials. To contact
the Employees Club, please call (800)
464-0452 or email them at help@employeesclub.com.
