LACERS Retired Members Update for April
MOVED? CHANGED YOUR INFORMATION? LET LACERS KNOW
If your contact information is out of date and we are unable to reach you, LACERS may withhold your retirement allowance until the information is updated. Fill out a Change of Address form with your new information and submit it through the Secure Document Upload.
REMINDER: NEW APPOINTMENT SYSTEM
LACERS has a new appointment-based system called QLess. You can now choose from three appointment options: in person, via Zoom, or over the phone. These options provide timely and convenient access to get your questions answered. Click here to make an appointment online or call (800) 779-8328.
Check out how easy it is! Watch our QLess video.
We’re Here to Help:
If you have any questions about using QLess or need assistance with your appointment, feel free to call us at (800) 779-8328. Our team is here to help you.
*Please be advised that pre-entry metal detector screening requirements are in place at LACERS’ headquarters, and a current government-issued photo identification or City employee badge is required to enter our building except when attending public meetings of the LACERS Board of Administration. Parking is not available at the building. Paid parking lots, public transit, and street parking are available nearby.
BE SURE TO ENROLL IN MYLACERS
If you have not yet created your MyLACERS online portal account, there’s never been a better time to get started. Just follow these three steps:
STEP 1: Request an enrollment PIN on https://mylacers.lacers.org through the “Enroll Now” button. For security purposes, your PIN will be mailed.
STEP 2: Once you receive your enrollment PIN in the mail, log onto https://mylacers.lacers.org and click “Enroll Now.”
STEP 3: Complete the information on the screen and click “Enroll.”
If you need assistance with signing into your account, please contact us at (800) 779-8328, and a staff member will assist you.
UPCOMING BOARD OF ADMINISTRATION MEETING
The next meeting will be tomorrow, April 22, at 10:00 a.m. Visit our Agendas and Minutes webpage for more information.
*ADA Statement: Sign Language Interpreters, Communications Access Real-Time Transcription, Assisted Listening Devices, or other auxiliary aids and services may be provided upon request. To ensure availability, you are advised to make your request at least 72 hours before the meeting you wish to attend. Due to difficulties securing Sign Language Interpreters, notice is strongly recommended for five or more business days. For additional information, please contact (800) 779-8328 or RTT (888) 349-3996.