LACERS Web & Mobile App Accessibility Statement

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The City of Los Angeles is committed to ensuring its websites and mobile applications comply with Title II of the Americans with Disabilities Act and its implementing regulations, including applicable technical standards.

Measures to Support Accessibility

The City of Los Angeles implements the following measures to support accessibility across its websites and mobile applications:

  • Integrating accessibility into web and mobile app policies and standards.
  • Providing web and mobile app accessibility training for City staff.
  • Implementing strategies to maintain compliance with web and mobile app accessibility standards.

To report an issue with web or mobile app accessibility, visit https://www.lacers.org/post/report-issue-web-accessibility. If you need assistance completing the form or if you prefer to report by phone, call (800) 779-8328. You may also call Real Time Text (RTT) at (888) 349-3996, International callers (213) 725-5641, or email LACERS.SERVICES@LACERS.org to report an accessibility barrier.

Materials in Alternative Formats

Web and mobile app content is available in alternative formats upon request from the department or office that published the content. To request an accommodation, email LACERS.SERVICES@LACERS.org. If you prefer to request the accommodation by phone, you may also call (800) 779-8328, Real Time Text (RTT) at (888) 349-3996, International callers (213) 725-5641, or email LACERS.SERVICES@LACERS.org to report an accessibility barrier.

You can access additional information on the Citywide Accessibility site. 

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