LACERS Business Hours 
Monday – Friday 7:00 a.m. – 4:00 p.m. 

Phone: 
(800) 779-8328
International: (213) 725-5641 
Real Time Text (RTT): (888) 349-3996  

Phone Hours: 
Monday 7:00 a.m. – 3:45 p.m. 
Tuesday 7:00 a.m. – 3:00 p.m. 
Wednesday 7:00 a.m. – 3:45 p.m. 
Thursday 7:00 a.m. – 3:45 p.m. 
Friday 7:00 a.m. – 3:45 p.m. 

In-person Appointments: 
Tuesday – Thursday 10:00 a.m. – 1:30 p.m. 

Appointments are limited to 15 minutes.  

Pursuant to City of Los Angeles Ordinance No. 187219, PROOF OF COVID-19 VACCINATION or PROOF of a NEGATIVE COVID-19 TEST (conducted within the last 72 hours) is required for in-person appointments. Schedule an appointment here. 

Secure Document Upload: 
lacers.org/secure-document-upload  

E-mail: 
lacers.services@lacers.org (General Information) 
lacers.health@lacers.org (Health Benefits) 

Address: 
202 W. First Street, Suite 500 
Los Angeles, CA 90012-4401 
Map 

Mailing Address: 
LACERS 
P.O. Box 512218 
Los Angeles, CA 90051-0218 

Mail Stop: 175 

Fax: 
(213) 473-7297