Governing Documents
LACERS Guiding Principles
The following are the principles that LACERS promotes and values as an organization.
Model Professionalism - Be the best you can be
We demonstrate professionalism by exhibiting qualities of honesty, integrity, accountability, and good character. We take pride in producing high-quality work and delivering excellent customer service to our Members while maintaining composure in challenging situations. We are committed to professional growth to better serve the Department and our Members.
Strategic Plan
Adopted February 12, 2019
Mission
To protect and grow our trust fund and to ensure the sustainable delivery of ethical, reliable, and efficient retirement services to our Members
Vision
Trusted by our Members and partners for excellence, innovation, professionalism, and transparency
Motto
“Securing Your Tomorrows”
Business Plan Initiative Reports
Every fiscal year, LACERS establishes Business Plan Initiatives (BPI) that seek to achieve LACERS’ Strategic Plan goals or long-term vision. Progress of these BPIs is reported semi-annually and annually.
Member Experience Agreement
Our Service Philosophy:
- Members will be treated with professionalism, respect, kindness, and caring
- Members should have easy, 24-hour online access to services and information.