Strategic Plan
Building the Future of LACERS Today
Enhancing our Member and Employee Experience During a Global Pandemic
The global COVID-19 pandemic has suddenly accelerated the need for many organizations to transform and respond to unprecedented change in operations and societal behavior.
As a different world takes shape, LACERS has responded by
modernizing our operations in transformative ways. From enabling
remote work to opening new channels of communication with our
Members, we are on a journey of digital transformation to enhance
the Member and employee experience offered by LACERS.