LACERS Suspends In-Person Office Visits

Los Angeles

Mayor Garcetti has ordered City departments and agencies to take additional steps that can help slow the spread of the novel coronavirus (COVID-19), strengthening the local response to the outbreak with measures that include new limits on public gatherings in City facilities.

For this reason, LACERS has suspended public access to our offices from external visitors at this time. Please know that assistance is still available via telephone and email during our normal business hours, 7:00 a.m. to 4:00 p.m., excluding holidays. 

For assistance, please utilize the following resources:


Phone: (800) 779-8328, RTT (888) 349-3996

Fax: (213) 473-7297


If you have recently submitted an application for retirement, a counselor will contact you with further information.

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