News from the General Manager’s Desk

It is an honor to officially serve as General Manager of the Los Angeles City Employees’ Retirement System. Having served the City of Los Angeles for more than two decades, including in the Office of the City Administrative Officer, the Office of Finance, and the Office of the City Controller, I am deeply grateful for the opportunity to continue that service through LACERS. Our mission is simple but vital: to provide retirement and health benefits to our Members by securing and growing the trust fund.

While I was Interim General Manager, I saw how dedicated our staff are to this mission. Every day, they work to ensure that the retirement and health benefits our Members rely on are delivered accurately, efficiently, and with care. Together, we are building on that foundation by modernizing how we serve you, streamlining processes, digitizing forms, and developing new online tools that make it easier to interact with us and manage your retirement.

These modernization efforts are about more than technology. They are about service. Our goal is to make every interaction with LACERS more intuitive, transparent, and responsive, whether you are early in your career, preparing for retirement, or enjoying your well-earned retirement years.

As we introduce new tools, we remain equally committed to personal service. Members will always have the option to reach us directly, visit us in person, or receive one-on-one assistance from our staff. Our goal is to expand your choices, not limit them, so that whether you prefer to call, click, or come in, you will receive the same attentive service and support.

I am excited about what lies ahead for LACERS. With continued collaboration among our Board, staff, and City partners, we will strengthen both our systems and our service, ensuring that LACERS remains a trusted and forward-looking institution for generations to come. I want to thank the LACERS Board of Administration and Mayor Karen Bass for their nomination and support. Their partnership reflects our shared commitment to serving all Members with excellence and accountability.

Thank you for allowing me the privilege of serving you and being part of the City family’s financial future.

Todd Bouey