Home Hero

Additional Resources

Overview

Many organizations are extending their services and availability to help provide resources and activities to those who need them. 

City of Los Angeles

Los Angeles Public Library

Consider signing up for or revisiting the Los Angeles Public Library to explore their online media and learning tools. With the E-Card online registration, one can gain access to movies, audio books, music, podcasts, and more!

City of Los Angeles Department of Aging

https://aging.lacity.org/

City of Los Angeles Department on Disability

https://disability.lacity.org/

Food

Findhelp.org

Findhelp.org is an online service that allows you to search a location to see a variety of resources available in your area. It is designed to help you find food assistance, help paying bills, and other free or reduced-cost programs.

Meals on Wheels

Meals are delivered to prevent senior hunger and isolation. Contact (213) 484-7775 between 8 AM and 4 PM or email ifyouneedmeals@stvincentmow.org.

Project Angel Food

Meals are delivered to each client one day per week, Monday through Friday. Contact (323) 845 -1800 or email info@angelfood.org.

Urban Partners LA

Provides food delivery for at-risk seniors. Call (213) 401-1191 or email urbanpartnersla@gmail.com.

Jewish Family Services (JFS)

JFS offers a home-delivered meal program for home-bound seniors and adults with disabilities. Meals, which are prepared at the JFS Hirsh Kosher Kitchen, are microwaveable and easy to prepare. Special services are available for Holocaust survivors. For the Senior Nutrition Program, contact Erwin Estrada at 323-937-5852.

Feeding America

Runs a food bank network. Find your local food bank here.

Serving Seniors

Provides meals to low-income seniors.

Supplemental Nutrition Assistance Program (SNAP)

This is a federally-funded program you may access by calling the State Hotline at 877-847-FOOD (3663). SNAP helps California seniors 60+ buy healthy food at the grocery store. You can get help from SNAP if you have limited income and resources or high medical and living expenses.

Groceries / Medications

WebMD Guidance

Online and Mail-Order Medicine: How to Buy Safely

National Association of Boards of Pharmacy

Find an accredited digital pharmacy online.

Shopping Helpers LA

The program pairs a college-aged volunteer with a senior or someone who is immunocompromised to take care of their grocery shopping needs — at no charge. Call 323-628-7071 or email shoppinghelpersla@gmail.com to request help.

Southeast Asian Community Alliance (SEACA)

SEACA is providing care packages to low-income seniors in the Chinatown area. For more information email info@seaca-la.org or call 213-628-8667.

Meal Delivery Using Smart Phone Apps

There are a variety of organizations that run smartphone apps to order meals from restaurants that you choose at a cost:

Grub Hub

Door Dash

Uber Eats

Mom’s Meals

Meal Pro 

Postmates

InstaCart

Amazon

Target Shipt

Walmart Grocery

Resy – City Guides to Takeout and Delivery Options

Medication Delivery Using Smart Phone Apps

CVS Pharmacy and Walgreens for home delivery of prescription medication.

Walgreens

CVS Pharmacy

Transportation Services

Go Go Grandparent

24/7 service that allows seniors to use services like Lyft and Uber without a smartphone.

Access Services

Delivers riders “curb-to-curb” service, and some service beyond the curb (non-medical). Requires application. Call: 1-800-883-1295

LyftUp

Lyft is providing grocery delivery free of charge in some communities.

CityRide

Cityride is a transportation assistance program for individuals age 65 or older and qualified persons with disabilities residing in the City of Los Angeles and select areas of Los Angeles County.

LyftWav (Wheelchair-accessible vehicle)

Passengers may request a vehicle that is specially outfitted to accommodate wheelchairs.

In-Home Care

Comfort Keepers

Caregivers are specially trained to provide care, pick up prescriptions, grocery shop, and provide companionship and personal care.

Alzheimer’s Los Angeles

Alzheimer’s Los Angeles Provides free care and support in Los Angeles County & the Inland Empire.

Home Instead

Home Instead Senior Care offers many different types of in-home senior care that can be individualized to meet the needs of family members, for a fee. Call 323-285-9988

Dynamic Nursing, Inc.

Dynamic Nursing, Inc. has provided nursing and in-home care services for seniors for more than 30 years from their Sherman Oaks office. Call 888-436-8773 today!

Alzheimer’s Association

The Alzheimer’s Association 24/7 Helpline (800-272-3900) is available around the clock, 365 days a year. Through this free service, specialists and master’s-level clinicians offer confidential support and information to people living with the disease, caregivers, families, and the public.

Visiting Angels

Locally-owned and operated senior home care agency provides at-home care services for a fee. Professional caregivers make it possible for seniors and the disabled to continue living safely at home. Compassionate care includes private duty care, companion care, Alzheimers care, Palliative care, and other senior home care services.

Right at Home

Right at Home’s trained caregivers provide in-home care for a fee for seniors and disabled adults who need some assistance to maintain their independence. It is an in-home care company that operates through independently owned and operated home care franchisees.

Mental Health Care

Friendship Line (Institute of Aging)

24-hour toll-free crisis line for people who are aged 60+ (or adults with disabilities). They can also make ongoing outreach calls to lonely older adults. Call 800-971-0016.

GENESIS

Program offered through LA County Department of Mental Health (LADMH) that offers specialized services to meet the mental health needs of older adults (60+). Services can be provided in home or in the community. Call 213-351-7284.

I Did Something Good Today Foundation

The I Did Something Good Today Foundation Presents GoldenTALK, a senior chat and crisis line for adults aged 60+. The chat line helps older people facing social isolation through warm conversations and providing referrals in case of crisis. Concerned family members may also request wellness calls to their beloved older adults. The GoldenTALK chat line phone number is 888-604-6533 (888-60-Golden). This is a volunteer-based organization also in need of more volunteers who speak multiple languages. Call (888) 60-GOLDEN – (888) 604-6533 or go to http://www.ididsomethinggoodtoday.org.

Five Acres Deaf Services

Five Acres provides mental health services tailored to the culture and language of Deaf children and adults (ages 0–65+) who reside within Los Angeles County.

Jewish Family Services (JFS)

Provides in-home and community-based mental health services including psychotherapy, medication prescription/monitoring, and case management for adults aged 18+. Individuals with MediCal, Medicare/MediCal, and low income with no insurance are eligible. Services are nonsectarian and available in English, Spanish, Russian, Farsi, and Hebrew. For more information or to make a referral, please call 818-432-5025.

JFS LIFE@Home

This is a program that connects Holocaust Survivors, who are most at risk for isolation and loneliness, to life-improving services, the community, and each other.

National Suicide Prevention Lifeline

Provides 24/7 free and confidential support for people in distress. Call 800-273-8255.

Laughter on Call

Laughter on Call brings laughter to Alzheimer’s patients, their families, and caregivers. Email info@ laughteroncall.com.

LA Warmline

Confidential overnight telephone support service for loneliness, confusion, substance abuse complications, and other mental health concerns. Call 855-952-9276.

Interpersonal Violence

Peace Over Violence’s Deaf, Disabled & Elder Services

Peace Over Violence’s Deaf, Disabled & Elder (DDE) Services Program is committed to extending accessible services for victims of sexual and domestic violence who are deaf, hard of hearing, have a disability and/or elder individuals. We have expanded our Deaf Services program to include victims of crimes such as robbery, false imprisonment, vehicular assault, caregiver and/or hospital abuse, aggravated assault, and stalking.

Resources for Veteran Seniors

https://www.publichealth.va.gov/

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IMPORTANT: APPOINTMENT-BASED SERVICE BEGINS JUNE 3

Los Angeles City Hall on a sunny day

APPOINTMENTS REQUIRED BEGINNING JUNE 3

On Monday, June 3, LACERS will begin utilizing an appointment-based system for all Members who need in-person assistance. There will be two options for appointments: in person, at our headquarters, and virtually, via Zoom. These new options will allow for timely and convenient access to get your questions answered. Click here to make an appointment online or call (800) 779-8328. 

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Reporting a Death

Aged married couple sitting together while holding hands

Who To Contact

Please contact our main office upon the death of any City employee, former employee or any person receiving a LACERS monthly retirement Allowance, Continuance, or Survivorship.

The person may have been a:

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Have You Signed Up for the Family Death Benefit Plan?

The Family Death Benefit Plan (FDBP) is a voluntary program that provides a monthly financial benefit that may give your family increased financial protection should you pass away before retiring. An employee becomes eligible for membership in the FDBP after 18 months of City Service. The cost is only $0.95 per pay period.

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